Specialist debt advice for organisations

Independent debt advice,
delivered in‑house.

Housing associations, local authorities, universities and employers commission Money Saviour C.I.C. to give the people they support independent, regulated debt and benefits advice. Their teams gain a specialist to refer to.

Money Saviour C.I.C. is a not-for-profit Community Interest Company. We have designed and delivered advice services with our partners since 2011, and many of those partnerships have lasted for years.

Why organisations commission us

Impartial advice, the best outcomes

Our advice is independent of your organisation, so it's based only on what's best for each person. You know they're getting the best outcome, and your position is protected.

Better outcomes for the people you support

Stable income, manageable debts and sustained tenancies.

Fewer arrears and crisis escalations

Earlier specialist help means fewer evictions, hardship payments and emergency cases.

Social responsibility and wellbeing targets met

With evidence to show for it.

Advice that covers every option.

Delivered online via Zoom or Teams, by phone or in person, by insured, trained professionals.

A set of house keys in front of small model houses in navy and orange
  • One-to-one regulated debt advice covering every option
  • Debt Relief Orders, as a DRO intermediary
  • Breathing Space, as a Breathing Space provider
  • Welfare benefits advice, including claims, mandatory reconsiderations, appeals and First-tier Tribunal representation
  • Crisis intervention for complex cases
  • Group sessions, drop-ins and tenant or student workshops

Simple for your teams. Specialist for your people.

  1. You referYour staff refer people through an agreed route.
  2. We adviseFull, impartial specialist debt advice and casework, including Breathing Space, Debt Relief Orders and Debt Management Plans. Full benefits casework too, including claims, appeals and tribunal representation.
  3. We work with your teamsWrap-around support alongside your housing, student or HR teams.
  4. You see the resultsReports on cases, financial gains, outcomes by advice area and equality monitoring, ready for your board or funders.

From referral
to resolution.

Every person referred gets the same careful, step-by-step process, from the first appointment through to ongoing support.

  1. Referral
  2. First appointment
  3. Options explained
  4. Action plan
  5. Ongoing support
See the full client journey
  1. Referral
  2. First appointment
  3. Urgent action e.g. Breathing Space
  4. Income maximised
  5. Expenditure reviewed
  6. Budget and SFS
  7. Priority debts
  8. Options explained
  9. Advice in writing
  10. Time to decide
  11. Follow-up appointment
  12. Then either: manageable with a new budget, or debt solution agreed
  13. Action plan
  14. Review
  15. Ongoing support

Standards you can rely on

  • Authorised and regulated by the Financial Conduct Authority (FRN 618806)
  • Independent and impartial
  • Delivered by insured, trained professionals
  • Referrals accepted only through commissioning organisations
  • Led by an Accredited Money Adviser and member of the Institute of Money Advisers
Memberships

Shaped around your organisation

We deliver online via Zoom or Teams, by phone or in person. We work on a fixed-fee basis, charged to the contracting organisation.

  • Fixed-term or flexible contracts
  • Per case or referral blocks
  • Delivery shaped around the people you support
Training for your frontline staff. Debt and welfare benefits training for housing, student support and other frontline teams is available as a separate, paid service from Money Saviour Financial Solutions Ltd. About the training
Organisations we work with
Get in touch

Talk to us about
independent advice.

Send us a message and we'll reply as soon as we can. Prefer email? Write to us at .

Please don't include details of debts, health or other personal circumstances. We'll ask for anything we need later.

We'll only use these details to reply. See our privacy notice.

Already a client of Money Saviour C.I.C.? This website isn't for client queries. Please contact your caseworker directly. Please don't send details of your finances or health through this website or by email to this address. See our privacy notice.